ACTIVITY 5: Who made my clothes?
- Vidhita Poddar
- Aug 30, 2020
- 4 min read
I am huge consumer of Fast Fashion brands like Zara hence, I decided to choose that as my brand for research of "Who made my clothes?"
A top that I own from Zara and lets find out how and by whom was this made!


ZARA CLOTHING

Zara SA, stylized as ZARA, is a Spanish apparel retailer based in Arteixo (A Coruña) in Galicia. The company specializes in fast fashion, and products include clothing, accessories, shoes, swimwear, beauty, and perfumes. It is the largest company in the Inditex group, the world's largest apparel retailer. Zara as of 2017 manages up to 20 clothing collections a year.
Products
Zara stores have men's and women's clothing as well as children's clothing (Zara Kids). Zara Home designs are located in European stores. Zara's products are supplied based on consumer trends. Its highly responsive supply chain ships new products to stores twice a week. After products are designed, they take ten to fifteen days to reach the stores. All of the clothing is processed through the distribution center in Spain. New items are inspected, sorted, tagged, and loaded into trucks. In most cases, the clothing is delivered within 48 hours. Zara produces over 450 million items per year.
Manufacturing and distribution
The men's department of a typical Zara store. Almere, Netherlands
Zara clothing made in Portugal
Zara store in New York City
Zara store in Brisbane
Zara store in Palma de Mallorca (Spain)
Zara store in Brussels (Belgium)
Reportedly, Zara needs just one week to develop a new product and get it to stores, compared to the six-month industry average, and makes roughly 40,000 designs of which around 12,000 new designs are carefully selected and produced each year. Zara has a policy of zero advertising;[8] the company preferred to invest a percentage of revenues in opening new stores instead.
Zara set up its own factory in La Coruña (a city known for its textile industry) in 1980 and upgraded to reverse milk-run-type production and distribution facilities in 1990. This approach, designed by Toyota Motor Corp., was called the just-in-time (JIT) system. It enabled the company to establish a business model that allows self-containment throughout the stages of materials, manufacture, product completion, and distribution to stores worldwide within just a few days.
Most of the products Zara sells are manufactured in proximity countries like Spain, Portugal, Turkey and Morocco.[8][47] While some competitors outsource all production to Asia, Zara manufactures its most fashionable items – half of all its merchandise – at a dozen company-owned factories in Spain and Portugal and Turkey, particularly in Galicia and northern Portugal and Turkey. Clothes with a longer shelf life, such as basic T-shirts, are outsourced to low-cost suppliers, mainly in Asia.
The company can design a new product and have finished goods in its stores in four to five weeks; it can modify existing items in as little as two weeks. Shortening the product life cycle means greater success in meeting consumer preferences. If a design does not sell well within a week, it is withdrawn from shops, further orders are cancelled and a new design is pursued. Zara monitors customers' fashion changes. Zara has a range of basic designs that are carried over from year to year, but some fashion-forward designs can stay on the shelves less than four weeks, which encourages Zara fans to make repeat visits. An average high-street store in Spain expects customers to visit three times a year. That goes up to 17 times for Zara.
Labour practices
In August 2011, a Brazilian television show accused the company of using sweatshops for their outsourced production. The Regional Superintendency of Labour and Employment of São Paulo, Brazil, closed a factory that produced Zara's clothing for its poor labour conditions. Zara's representatives said the accusations of slave labour made against the retailer represent a breach of the code of conduct for workshops of Inditex. The company also states factories responsible for unauthorized outsourcing have been asked to regularize immediately the situation of the workers involved.
In September 2013, Bangladeshi garment workers for suppliers to Zara and its parent company, Inditex, protested following the 2013 Dhaka garment factory collapse, demanding a US$100 a month minimum wage. Inditex does not publicly disclose the factories that produce their branded clothing.
In November 2017, customers shopping at Zara stores in Istanbul, Turkey, found handwritten notes purportedly from Turkish workers in the pockets of in-store garments asking shoppers to pressure Zara into paying them unpaid wages. The company clarified the unpaid wages were due to a third-party manufacturer, who had failed to pay their employees. The company said they would help to provide compensation to employees who weren't paid.[66] In the agreement, only factory-floor employees were compensated, with "white-collar" employees not covered by the agreement.


In July 2016, complaints were made against Zara that they had been stealing designs from multiple independent designers for their products. One of the designers, Tuesday Bassen, who previously worked with brands including Urban Outfitters and Nike, contacted Zara. The company responded Bassen's designs were not distinctive enough, and they received only a handful of complaints given the large volume of traffic they receive on their site. When the news was eventually picked up by media outlets, and Inditex, Zara's owning company, was asked to comment on the issue, Inditex replied that the items in question have been suspended from sale, and that they are in contact with Bassen's lawyer to clarify and address the issue.
As of April 2018, MaXhosa by Laduma is taking legal action against Zara for copying its designs. Zara responded to complaints from the designer by removing socks that resembled his artistic style.
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